Refund policy
We Want You to Love Your Purchase!
If you’re not completely satisfied, you may return your item(s) under the following conditions:
Eligibility for Returns
- Returns are accepted within 2 days of delivery.
- Items must be unused, in their original packaging, and in the same condition you received them.
Return Shipping
- We offer free return shipping for all eligible returns.
- To initiate a return, contact us at [your email address] with your order number and reason for return. We will provide a prepaid return shipping label.
Refunds
- Refunds will be issued to your original payment method once the returned item is received and inspected.
- Please allow 3-5 business days for the refund to process after approval.
Non-Returnable Items
- Due to the custom nature of our products, personalized or custom-made items cannot be returned unless they arrive damaged or defective.
Damaged or Defective Items
- If your item arrives damaged or defective, contact us within 2 days of delivery. Please include your order number and photos of the damage. We’ll send a replacement or issue a full refund.